You’re Moving!
Prior to your Cleaning
Generally, we will conduct a walkthrough with you to help affirm what we will and won’t cover during your cleaning. Most tasks can be customized to fit your needs. We suggest that you allow enough time between closing/end of the lease to allow for cleaning.
Please have realistic expectations. If a home hasn’t been professionally cleaned or maintained for one, two, or ten years in some cases, the home is not likely to be spotless in just one eight to ten-hour session.
We require a 50% deposit on move-out cleans and deep cleans and a card on file. We are a bustling company and are often booked weeks in advance; however, this deposit is refundable up to 72 hours before your cleaning.
An email reminder will be sent out four days prior to your appointment and a text message will be sent the day before your cleaning. All communications have a link to your appointment and you may refer back to the portal at any time for updates. You may also submit requests, pay invoices, and review quotes on the portal, or over the phone with our scheduling coordinator at (970) 946-4186.
Please run the self-cleaning cycle on your oven prior to your cleaning with enough time for it to cool. A $50 fee will be assessed if this step is not completed or we may skip your oven. If your oven is in a manageable condition we will let you know during the walk-through.
After your Cleaning
We have a 24-hour quality guarantee after your cleaning. Please visit the space to ensure that the cleaning is satisfactory. We will communicate if something doesn’t “come clean”. We do not offer refunds or discounts for move-out cleans; however, customer satisfaction is important to us. Often we can send a cleaner back to make a correction either the same day or the day after.
Thinking of hiring SBC for a move-out clean?
Thank you for hiring Soap Bubble Cleaning to help clean after you move out of your home. Here are the guidelines in order to prepare you for the final cleaning.
During your Cleaning
Please ensure that all utilities are turned ON including water, electricity, and heat in the winter months. If water or electricity is not available, we must be aware in advance. Water is the main ingredient that generates the best results. If running water and electricity are not available, the results of your cleaning may be significantly reduced.
All inhabitants, landlords, movers, or contractors must be out of the house. Working around other individuals is challenging, will slow down our process, and raises safety concerns. All moving should be done prior to our arrival. The home must be empty minus any furniture that is staying behind.
Limitations
Due to safety concerns, our staff can NOT perform these tasks:
Reach higher than a two-step ladder.
Climb on countertops to clean the top of cabinets.
Move your appliances or furniture. *If you would like cleaning behind your appliances, please move them out prior to our arrival and let your estimator know as this typically adds more time.
Sweep or clean garages.